Our Most Recent Service Reviews
New Lennox Installation to replace the old. Day started bad with complete miss on items like new filter as per contract till I called office. Then electric outlets issue after ripping everything. Lots of yelling at manager, GM hiding somewhere can't take ...my call and his assistant in my face as a fire wall. What saved the day and me walking away was two of their on site workers Humberto Arboleda and Nathan Surface. Such a professional attitude and commitment. They teamed up to save the day. They came at 8:30 and stayed till 10:30 to finish the job and do it right plus some. Their loyalty to SILA and their commitment to do it right by me the customer was over and beyond what they probably get paid for this job. Glad they were assigned to this job. Beware competition does not steal them Dear Mr. GM - Get your house and processes in order and have your mangers Mr. Martin to do due diligence to make sure they review every job per best practices before you start!!! AND REMEMBER CUSTOMER IS ALWAYTS RIGHT :-)! Thank You Berto and Nathan.
Sila is firm you can count on. Service technicians are very professional and are always on time. I highly recommend Sila for your furnance and AC needs. They replaced the heat exchanger which was leaking. Doug, Dennis as well as Arsenio are awesome.
Working on a home that's over 100 years old presents constant challenges. Not only were the guys efficient and thorough, they were insightful and effective in collaboration and communication with me throughout the process to make sure I would be pleased ...with the work. Qualified technicians with tremendous work ethic they completed the job ahead of schedule despite several unforseen set backs.
Sila has serviced my AC system for years and the man who came by this week, Calverton Duffus was the best. He was professional, friendly, and took the time to explain what he was doing and what I should do to help maintain the system.
Nigel Bhagan was fantastic!! Super professional, thorough, and efficient. Highly recommend Nigel at Sila!!
Great job repairing my AC